Refund Policy

At OfficialRentalPanel, we are committed to providing high-quality SMM Panel rental services. While we strive to ensure a smooth and satisfactory experience, we understand that in rare cases, a refund may be necessary.

When a Refund May Be Applicable

Service Not Delivered: If the panel services you paid for are not activated or delivered as expected due to a fault on our end.
Billing Errors: In case of duplicate transactions or incorrect billing amounts.
System Glitches: If technical issues prevent you from accessing or using the service, and our support team cannot resolve it in a timely manner.

When Refunds Are Not Provided

Change of Intent: If you decide not to continue using the service after completing the purchase.
Violation of Terms: If issues arise due to the panel being misused or policies not being followed.
Partial Usage: If a portion of the service has been used and then a refund is requested for the unused part.
Third-Party Delays: If the disruption is caused by external platforms like social media networks.

How to Request a Refund

If you believe your case qualifies for a refund, please follow these steps:

Email our support team at support@officialrentalpanel.com within 24 hours of your transaction.
Include the following details:
- Your Transaction ID
- Date and time of the purchase
- A brief explanation of the issue
Our team will investigate your request and respond within 5–7 business days.

Refund Timeline & Method

If your refund is approved, it will be processed using the same method used during payment:

Card Payments: Reversed to the original card within 7–10 business days.
Bank Transfers: Credited to your account within 7–10 business days after confirmation.
UPI or Wallets: Returned to the same UPI ID or wallet within 5–7 business days.

We aim to provide a fair and transparent refund process. For any further questions, feel free to contact our support team.